2026 Webinars
Title: Renovation Playbooks: How Clubs Plan, Phase, and Execute Capital Projects
Date: June 2026
Abstract:
Renovation planning inside a club isn’t corporate real estate. It’s political, emotional, financial, and operational all at once. This webinar breaks down the real-world process clubs use to scope, sequence, fund, communicate, and deliver capital work that members will support. From phasing strategies that protect operations to board communication and member buy-in, the session lays out a clean roadmap for clubs currently planning or preparing to sell a project internally.
Learning Objectives:
- Understand how to structure a member-friendly renovation timeline from feasibility through opening.
- Learn communication tactics that keep boards aligned and members informed throughout disruption.
- Identify operational pitfalls (parking, F&B throughput, locker-room impacts) before finalizing scope.
- Explore phasing and budgeting strategies that protect the member experience while construction is underway.
- Review case-based examples from recent club projects, including lessons learned.
Title: Mapping the Modern Member Journey: Technology That Actually Improves Experience
Date: August 2026
Abstract:
Members judge their club long before they ever step on property. Their journey starts with a Google search and continues through digital touchpoints that many clubs still struggle to manage cohesively. This session outlines what a complete member journey looks like in 2026—search, onboarding, reservations, communication, events, and on-site experience—and explains the technologies, integrations, and staff workflows that make the entire path feel seamless.
Learning Objectives:
- Break down the member journey from first inquiry to daily use, identifying friction points clubs can fix.
- Understand what technology infrastructure clubs need to support personalization, communication, and booking.
- Explore real examples of clubs modernizing the digital member experience without overwhelming staff.
- See how membership marketing, CRM, and digital content align with operational tools to create continuity.
Title: Career Paths in Clubs: Hiring, Advancing, and Succeeding in Leadership Roles*
Date: November 2026
Abstract:
Executive career progression inside clubs is often informal, opaque, and relationship-driven. This webinar pulls apart how top clubs hire, promote, and evaluate rising leaders and what aspiring executives need to know as they plan their paths. It also gives real frameworks clubs can use to build stronger pipelines, create fairer searches, and support directors who want to grow.
Learning Objectives:
- Understand the modern hiring landscape for GMs, AGMs, department directors, and specialists.
- Learn what search firms evaluate and what candidates consistently overlook.
- Explore best practices for internal advancement, mentoring, and pipeline development inside clubs.
- Review the competencies that boards and search committees prioritize.
- Gain tools to structure job searches, career plans, and leadership development paths.